Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our site:

• Personal Information – Name, email address, phone number, and order details provided during checkout or account creation.
• Order & Payment Information – Billing address, shipping/pickup information, and payment method details (processed securely through our payment processor; we do not store your full credit card number).
• Technical Information – IP address, browser type, and device information automatically collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your order, delivery, and special offers.
• Improve our website’s functionality and user experience.
• Comply with legal obligations.

We do not sell your personal information to third parties.

3. Marketing Communications

If you opt in to our newsletter or marketing messages, we may send you promotional emails and/or SMS messages about upcoming cookie drops, special offers, or events.

• You can opt out at any time by clicking “unsubscribe” in our emails or replying STOP to SMS messages.
• Even if you opt out of marketing, you will still receive transactional communications related to your orders (e.g., confirmations, pickup reminders).

4. Sharing of Information

We may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment processors (for secure payment handling).
• Email and SMS notification providers (to send you order confirmations, delivery updates, and promotional messages if you’ve opted in).
• Website hosting and analytics services (for site performance and improvement).

These third parties are only authorized to use your information as necessary to provide services to us.

5. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, track website usage, and remember your preferences. You can adjust your browser settings to disable cookies, but some features of our site may not function properly without them.

6. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We take reasonable measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request deletion of your personal information (subject to legal and business requirements).

To make such a request, email us at thesmartcookie@stingossweets.com.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Stingo’s Sweets LLC
Email: thesmartcookie@stingossweets.com